A Brief Overview Of Our Support Offerings
Support For Everyone, When You Need 'IT'
We offer mobile telephone numbers for quick and reliable 24/7 response, remote support tools and on-site callout.
Our service offerings include a comprehensive range of support services to suit all types of business and home users alike, all of which are available for you to leverage as and when required. we offer the same high level of service to all of our clients, regardless whether you have a single computer or are an established organisation with hundreds of workstations, devices and nodes.
We offer mobile telephone numbers for quick and reliable 24/7 response, remote support tools and on-site callout.
Our service offerings include a comprehensive range of support services to suit all types of business and home users alike, all of which are available for you to leverage as and when required. we offer the same high level of service to all of our clients, regardless whether you have a single computer or are an established organisation with hundreds of workstations, devices and nodes.
Ad-Hoc Services
Many companies and home users feel they cannot justify or afford an I.T. support contract and deal with issues when they arise in order to save money. Other business do not like being tied down to contracts for a service that is only used as and when required. Our I.T. Department can offer hassle free, professional I.T. support without the expense of a contract on an ad-hoc basis.
As an Ad-Hoc support client, you will receive the same high level of service that contracted client's experience every day and you will be looked after by the same dedicated team of engineers. We offer rapid response support when you need it or a brain to pick for those applications that are baffling you. You will also have access to our many excellent solutions and tools, including special projects and consultations. Our team of experts can help you improve your I.T. infrastructure and safeguard the future of your business without you being tied down to a contract.
Many companies and home users feel they cannot justify or afford an I.T. support contract and deal with issues when they arise in order to save money. Other business do not like being tied down to contracts for a service that is only used as and when required. Our I.T. Department can offer hassle free, professional I.T. support without the expense of a contract on an ad-hoc basis.
As an Ad-Hoc support client, you will receive the same high level of service that contracted client's experience every day and you will be looked after by the same dedicated team of engineers. We offer rapid response support when you need it or a brain to pick for those applications that are baffling you. You will also have access to our many excellent solutions and tools, including special projects and consultations. Our team of experts can help you improve your I.T. infrastructure and safeguard the future of your business without you being tied down to a contract.
Contract Services
Keeping I.T. simple - Our I.T. Department keeps support simple and our payment plan is simple too. Choose how many hours of I.T. support you wish to purchase in advance from our price plan, and we will become the I.T. support company you thought you could never afford. Once the hours have been used simply purchase another block of hours, the more hours you purchase at one time the more cost effective they become.
Keeping I.T. simple - Our I.T. Department keeps support simple and our payment plan is simple too. Choose how many hours of I.T. support you wish to purchase in advance from our price plan, and we will become the I.T. support company you thought you could never afford. Once the hours have been used simply purchase another block of hours, the more hours you purchase at one time the more cost effective they become.
Fully Tailored Support Contracts
We provide small to medium businesses with comprehensive I.T. Support solutions. Your Full I.T Support package could feature the following services:
- Unlimited Onsite IT Services - for when an onsite presence is required
- Unlimited Telephone and Remote support - remote and telephone support for end users, including remote server support
- Unrestricted hardware and software support - Hardware and Software installation and configuration services. We will also assist with software licensing and hardware warranty issues
- Network monitoring - we monitor the key aspects of your network and servers. Our network monitoring solutions will alert us to potential issues so we can proactively rectify them
- 2, 4 and 8 Hour technical response times, the choice is yours in or flexible contracts
- We can also provide 24/7 and premium 'Out of Hours' I.T. Services, which cater for incidents outside of normal business operating hours
- We offer competitively priced I.T. Support contracts and service plans. If you are unhappy with the cost or quality of your existing I.T. service provider then contact us for a no-obligation I.T. support proposal
We specialise in supporting Small Business I.T. Networks. If you are an SME then we would like to the opportunity to become your I.T. Department.
We provide small to medium businesses with comprehensive I.T. Support solutions. Your Full I.T Support package could feature the following services:
- Unlimited Onsite IT Services - for when an onsite presence is required
- Unlimited Telephone and Remote support - remote and telephone support for end users, including remote server support
- Unrestricted hardware and software support - Hardware and Software installation and configuration services. We will also assist with software licensing and hardware warranty issues
- Network monitoring - we monitor the key aspects of your network and servers. Our network monitoring solutions will alert us to potential issues so we can proactively rectify them
- 2, 4 and 8 Hour technical response times, the choice is yours in or flexible contracts
- We can also provide 24/7 and premium 'Out of Hours' I.T. Services, which cater for incidents outside of normal business operating hours
- We offer competitively priced I.T. Support contracts and service plans. If you are unhappy with the cost or quality of your existing I.T. service provider then contact us for a no-obligation I.T. support proposal
We specialise in supporting Small Business I.T. Networks. If you are an SME then we would like to the opportunity to become your I.T. Department.
